The office and telephone support lines are open Monday to Friday
from 8:30am to 5:30pm.z
Technical Support Lines
0115 924 5517
0115 924 5400
Out of office hours and during holidays, if you require support, please email email@example.com
Frequently Asked Questions
Sounds complicated? Our CMS tools are designed to make the whole process very simple - we have removed the need for complicated code. Right now, hundreds of small businesses, from Plumbers to Florists, are using VISAV to update their own websites.
Time consuming? Don't be fooled, in most cases the time you spend explaining what you require to a third party and providing the copy, is enough time to build the site yourself using VISAV.
Sounds expensive? Our business model is based upon proving to you that the Internet can work for your business, if you have a good site that is regularly updated. We hope that, once you have had a positive experience with VISAV, it is us that you will use when expanding the web-based side of your business. With this in mind, the basic VISAV product is provided at the surprisingly low rate of just £19.99 per month + vat.
What about support? Initial face-to-face training is provided, during which you actually construct your own website. All necessary areas are covered, including scanning, artwork, and logging-in and changing images, text and adding pages. You are provided with a comprehensive training manual and video. From this point, our telephone support team is available to you during office hours. We are able to check your site with our admin tools and guide you through any query you may have. Telephone support is NOT charged at premium rates and you do not have a time limit; our aim is to help you get it right.
Still not sure? We are so confident that VISAV will prove to be a success and a valuable asset to your business, that we do not tie you into a minimum term contract. You are able to give 90 days notice to cease at any time, with no penalties attached. If you have a website that is not performing, or are considering a new site, what better or more cost effective way is there to design, build, monitor, and update a site, with so much assistance and such an easy get out clause?
How can my business stand out from the crowd? The Internet is a level playing field, this means that you can compete with similar-sized businesses and contend for business with larger companies. By advertising your website address as you would your telephone number, you can improve the exposure to your business, both locally and further afield.
Why does my business need to be on the Internet? The Internet is too big to be ignored. Currently, there are over 48 million UK users! In the UK, £1 in every £4 of total ad spend goes online - and online sales accounts for 10% of all UK retail sales! You need to ensure that you are not left out and that your business benefits from a web presence.