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8 July 2010 outage |
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At 15:30 today Cable & Wireless had a major bearer fail within Telecom House in London. This is one of the largest (and previously most reliable) fibre optic connections in the country and its failure caused a service failure to thousands of Internet service Providers (ISPs) throughout the UK.
Unfortunately VISAV was one of these ISPs and we have been unable to do anything about the loss of service other than to inform many of our clients and man the phones. All websites, email and DNS services were effected to some degree.
Service was resumed at 22:05 on the same day and extensive tests were carried out before the staff retired.
We are sorry for any interruption caused and have been asked to pass on apologies from the East Midlands provider: Vialtus Solutions
Finally, thank you to all of our clients for bearing with us and for the understanding and messages of thanks tonight.
VISAV technical team.
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Daily Cartoon from CartoonStock.com
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<script type="text/javascript">
var _gaq = _gaq || [];
_gaq.push(['_setAccount', 'UA-18164411-1']);
_gaq.push(['_setDomainName', 'none']);
_gaq.push(['_setAllowLinker', true]);
_gaq.push(['_trackPageview']);
(function() {
var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async
= true;
ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www')
+ '.google-analytics.com/ga.js';
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga,
s);
})();
</script>
16/05/13 Email Receiving Issues RESOLVED
